Privacy Policy

Last updated: June 2026

1. Who We Are

Land Home Improvements Ltd ("we", "us", "our") is a construction and landscaping company based in London. This privacy policy explains how we collect, use and protect your personal information when you use our website or engage our services.

2. Information We Collect

We may collect the following information:

  • Name, address, phone number and email address
  • Property details and project requirements
  • Payment and billing information
  • Communications between you and our team
  • Website usage data via cookies and analytics

3. How We Use Your Information

We use your personal data to:

  • Provide quotes, carry out works and manage your project
  • Communicate with you about your enquiry or project
  • Process payments and maintain financial records
  • Comply with legal and insurance obligations
  • Improve our services and website experience

4. Legal Basis for Processing

We process your data based on: (a) performance of a contract with you; (b) our legitimate business interests; (c) compliance with legal obligations; and (d) your consent where required.

5. Data Sharing

We do not sell your personal data. We may share it with trusted third parties such as insurers, accountants, or subcontractors working on your project, solely for the purpose of delivering our services. All third parties are required to keep your data secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting and insurance purposes. Typically, this is for up to 7 years after project completion.

7. Your Rights

Under UK data protection law, you have the right to access, correct, erase, restrict or object to the processing of your personal data. You also have the right to data portability. To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to improve functionality and analyse traffic. You can manage cookie preferences through your browser settings.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us or call +44 7496 445457.